COOKIE POLICY

Last updated: 26/10/2022

This Cookie Policy explains what cookies are and how we use them on this website. We encourage you to read the full policy so that you can understand what information is collected by us using cookies and how that information is used. For further information please refer to our Privacy Policy. This Cookie Policy is part of and is incorporated into our Privacy Policy. By using www.genelle.com, you agree to be bound by this Cookie Policy and our Privacy Policy. When we use words like “us”, “we”, “our” we mean “Genelle” and „you“ means the user or visitor accessing or using the Website. „Our website“ refers to www.genelle.com incl. our sub-domains and other sites we own and operate.

1. WHAT ARE COOKIES?

Cookies are text files, containing small amounts of information, which are downloaded to your browsing device (such as a computer or smartphone) when you visit a website. Cookies can be recognized by the website that downloaded them — or other websites that use the same cookies. This helps websites know if the browsing device has visited them before. 

2. WHAT ARE COOKIES USED FOR?

Cookies can do lots of different jobs. Cookies are used to enable certain features (e.g. logging in, verification of your account), to track site usage (e.g. analytics), to store your user settings (e.g. region, notification preferences), and to personalise your content (e.g. advertising, language).

We cookies to improve the security of your Personal Information (as defined in the Privacy Statement), enhance the functionality of certain features, and improve the performance of our website. Cookies can also help ensure marketing you see online (if you consented) is more relevant to you and your interests. 

Please note that we may transfer data collected by cookie technology to third party advertising networks and providers to send targeted online advertisement to you, in order to market any new products and services. We will not send you any marketing communications if you do not consent to direct marketing on the application form on the Website.

3. SESSIONS COOKIES VS. PERSISTENT COOKIES

Session cookies only last as long as your online session. This means that they will disappear from your computer or device when you close your browser. They are therefore also sometimes referred to as temporary cookies. Typically session cookies are used to remember what a user put in their basket when they are browsing a website.

Persistent cookies are different. These cookies are sometimes called permanent cookies. They will stay on your computer or device after you close your browser. These types of cookies will expire according to the time specified in the cookie. You can see the specific duration of each persistent cookie below.

First party cookies are cookies that are set by the website that you are visiting and it's only this website that can access and read these cookies.

Third party cookies are set by someone other than the owner of the website you’re visiting. As an example, some pages have content from other sites. For example, YouTube may set their own cookies on your browser when you play the video from YouTube. Cookies set by other sites and companies (ie. third parties) can be used to track you on other websites that use the same third-party service.

Below you can see what cookies on our website are first party cookies and third party cookies.

4. WHAT TYPES OF COOKIES DOES GENELLE USE?

The types of cookies used on most websites can generally be put into one of the following categories: strictly necessary; analytics; functionality and advertising. You can find out more about the cookies we use from each of the categories in the table below. 

Strictly Necessary CookiesThese cookies are essential to make this website work. They enable you to move around this site and use its features. Without these cookies, services that are necessary for you to be able to use the site such as accessing secure areas can't be provided.
Analytics CookiesThese cookies collect information about how people are using this website, for example, which pages are visited the most often, how people are moving from one link to another and if they get error messages from certain pages. Overall, these cookies provide us with analytical information about how this website is performing and how we can improve it, and in some instances, how we may tailor our advertising to make it more effective.
Functionality CookiesThese cookies allow us to remember choices you make and tailor this website to provide enhanced features and content to you. For example, these cookies can be used to remember your user name, language choice or country selection, they can also be used to remember changes you've made to text size, font and other parts of pages that you can customize. In addition, they may be used to provide services you've asked for such as watching a video or commenting on a blog.
Advertising CookiesThese cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information may be shared with other organizations such as advertisers. This means after you have been to our website you may see some advertisements about our services elsewhere on the Internet. Advertisements will only be delivered to you if you have consented to use your personal information for direct marketing.
Social Media CookiesIn order to enhance your internet experience and to make the sharing of content easier, some of the pages on this website contain tools or applications that are linked to third party social media service providers such as Facebook, Twitter or Google+. Through these tools or applications, the social media service provider may set its own cookies on your device. We do not control these cookies and you should check the social media service provider’s website for further details about how they use cookies.

 

Below please find the list of specific Cookies used by Genelle.

NameDomainOwn or Third-party cookiePurposeDuration/ExpirationType of Cookie
Google Analyticsanalytics.google.comThird partyBasic pageviews and visit data such as device type, operating system, and browser type.SessionAnalytics
Language Selectorgenelle.comOwn cookieStores user selected language.PersistentStrictly neccessary
genelle_user_validatedgenelle.comOwn cookieAn encrypted key used to store the users login validation for account security purposes.Persistent, 1 monthStrictly neccessary

6. OTHER TYPES OF TRACKERS

In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Site to help customize the Site and improve your experience. A “web beacon” or “pixel tag” is tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them.

7. HOW TO MANAGE COOKIES FROM OUR WEBSITE?

  1. Our Cookies (First-Party cookies) You can use the browser that you are viewing this website with to enable, disable or delete cookies at any time. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings). You may configure the installation of cookies during the website configuration process and please note that if you set your browser to disable cookies, you may not be able to access secure areas of the website and other parts of the website may also not work properly.
  2. Third-Party Cookies Cookies that are placed on your browsing device by a third party can be managed through your browser (as described above) or by checking the third party’s website for more information about cookie management and how to “opt-out” of receiving cookies from them.

Neither this website nor its legal representatives are responsible for the content or the accuracy of the privacy policies of the third parties mentioned in this cookies policy. The web browsers are the tools in charge of storing the cookies and from this place the Users must exercise their right to delete or deactivate them. Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by these browsers. In some cases, it is necessary to install cookies so that the browser does not forget its decision not to accept them.

If you would like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser, for example:

  • Internet Explorer: Tools -> Internet Options -> Privacy -> Settings (also available at the following link: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies).
  • Firefox: Options -> Privacy & Security ->Display cookies (also available at the following link: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences).
  • Chrome: More -> Settings (or Preferences on a Mac) -> Advanced -> Privacy -> Content settings (also available at the following link: https://support.google.com/accounts/answer/61416?co=GENIE.Platform&hl=en).
  • Safari: Preferences -> Privacy -> Security (also available at the following link: https://support.apple.com/kb/PH21416?locale=es_ES&viewlocale=en_US).

For any other web browser, please visit your web browser's official web pages.

8. CONTACT INFORMATION

If you have any questions regarding our Cookie Policy please contact our Customer Care Team at support@genelle.com. You can also object to data processing at any time with effect for the future.